How it works

THE WEEKLY RESET

Standard turnaround is approximately 48 hours from Friday pickup to Sunday return.

01

PICK YOUR PLAN

Choose the weekly allowance that matches how much laundry you actually generate.

02

SET YOUR CARE PREFERENCES

Cold wash, no bleach, hang dry, low heat, delicate, saved to your account.

03

BAG IT FRIDAY

Your Dorm Butler bag goes to your approved pickup point during the Friday window.

04

WE CHECK IT IN

Your bag is scanned in against your order so every step is tracked.

05

WASH · FOLD · QC

Washed to your preferences, folded, then quality checked before it leaves us.

06

SUNDAY RETURN

Delivered back folded and bagged during the Sunday return window.

Laundry day

FRIDAY · SATURDAY · SUNDAY

FRIDAY: PICKUP

FRIDAY

PICKUP

12 PM to 4 PM

Bag it and set it at your approved pickup point. Your Butler grabs it and checks it in.

SATURDAY: PROCESSING

SATURDAY

PROCESSING

Wash · dry · fold

Your laundry is washed to your saved care preferences, dried, folded and quality checked.

SUNDAY: RETURN

SUNDAY

RETURN

12 PM to 4 PM

Folded and bagged, back to your residence hall. Your week starts clean.

Live tracking

YOU SEE EVERY STAGE

Every order moves through tracked stages: booked, pickup, checked in, washing, folding, return and delivered.

  1. SCHEDULEDYour pickup is booked on the calendar.
  2. BAG IT UPThe student packs their laundry.
  3. PICKED UPA Butler collects the tagged bag.
  4. CHECKED INEvery item is logged and inspected.
  5. WASHINGLaundry is washed to saved preferences.
  6. FOLDEDClean clothes are folded and checked.
  7. BAGGEDFresh stacks go back into the bag.
  8. READY FOR PICKUPMeet us at the campus pickup spot.
  9. DELIVERED
SEE PLANS

DORM BUTLER™

Order #DB-1042

  1. BOOKED
  2. PICKUP
  3. CHECKED IN
  4. WASHING
  5. FOLDING
  6. RETURN
  7. DELIVERED
BUTLER UPDATETHU 6:02 PM

VIP MIDWEEK RESET

MIDWEEK, IF YOU NEED IT

Butler VIP adds an optional midweek cycle so you never wait a full week for the clothes you actually wear.

WEDNESDAY

MIDWEEK PICKUP

12 PM to 4 PM

FRIDAY

MIDWEEK RETURN

12 PM to 4 PM

Midweek service is included with the existing Butler VIP plan. It is not a separate subscription.

What goes in the bag

KNOW BEFORE YOU BAG

Dorm Butler is a wash-and-fold service built for everyday student laundry. Anything that needs specialty care, dry cleaning or oversized machines stays out of the bag, so your items come back exactly the way you expect. If you are unsure about something, ask us before pickup day.

WE ACCEPT

  • Everyday clothing
  • T-shirts, tops and jeans
  • Athletic and gym wear
  • Socks and underwear
  • Towels and washcloths
  • Sheets and pillowcases

WE DON’T ACCEPT

  • Dry-clean-only garments
  • Formalwear, suiting and gowns
  • Leather, suede and fur
  • Comforters and oversized bedding
  • Shoes and hard goods
  • Anything wet, soiled with hazardous material, or already damaged