POLICIES & TERMS

Terms & Conditions

The basic agreement between you and Dorm Butler when you use the site or a service.

Dorm Butler Privacy Policy

What Dorm Butler collects, why we collect it, and the choices you have.

Service Policies

How pickups, returns, care handling, and property expectations work.

Cancellation & Refund Policy

This Cancellation & Refund Policy explains how cancellations, service changes, missed pickups, unused services, and refunds are handled by Dorm Butler. This policy applies to Dorm Butler services and purchases unless a specific written agreement or applicable law requires a different result. This policy should be read together with the Dorm Butler Terms & Conditions and Service Policies.

SMS & Text Messaging Terms

How Dorm Butler uses text messages, if you choose to receive them.

Accessibility

Our approach to making Dorm Butler usable for everyone.

Disclaimer

Important limitations that apply to Dorm Butler information, services, and the website.